The purpose of rehab is to protect firefighters from overexertion and stress, but rehab also protects your agency from liability. Here are ten questions you need to ask about your firefighter rehab, and why you should ask them.
You don’t need to be perfect on all ten questions.
In fact, most departments aren’t.
This checklist is designed to expose system gaps, not individual failures. If you hesitate on even one question, that hesitation matters.
Rehab needs to be enforceable, otherwise firefighters won't want to go to rehab. In order to enforce attendance, you need reliable, accurate records of who came into rehab, what they did, and when/why they left.
The right system separates accountability information from the medical information so you can hand the accountability info to the chief or captain and ask, "Who was SUPPOSED to go to rehab but didn't?" and get help enforcing attendance. That way the chief doesn't have to see the PHI/HIPAA evaluation and screening data.
If it's not clear to firefighters when they need to report to rehab, they'll never go because they can claim, "I didn't know I was supposed to go." This starts during training, where rehab operations should absolutely be conducted. The gold standard is laid out by NFPA 1580, which you can find here. In short:
Whatever your SOPs/SOGs state, you need to ensure they are clear and consistently enforced.
Most agencies have ingredients for rehab (chairs, tables, fans, etc.), but no recipe. This question forces you to think about the system itself, the process for rehab, the recipe (how you use those ingredients). Chances are, what rehab looks like depends entirely on 1) WHO is on scene and 2) the size/duration of the incident.
If you have no process, firefighters won't know what to expect because rehab will look different every time. The goal should be to get firefighters to WANT to go to rehab, and they won't want to go if they don't know what to expect.
Firefighters like to joke that NFPA stands for "Not For Practical Application," but the NFPA is the gold-standard and a way to protect your firefighters AND defend yourself from liability.
What gets measured gets managed, and that's no less true on a fire scene. You need accurate data to hold people accountable and to improve your process, but collecting data is challenging during an emergency situation. That's why your systems and paperwork matter!
WearARMR's app collects and organizes your data so you can review it and improve your process. No internet? No power? No problem: our paper PCRs are the Apple TV remote of PCRs. See all the critical information at a single glance (without clutter) so crews can document what matters and skip the unnecessary noise that slows rehab down.
This is the holy grail of firefighter rehab, so much so that you're definitely thinking, "This isn't even possible." Many EMS providers are convinced it's the firefighters' own faults, but (while sometimes that's true) it's not the full picture. We've asked around and arrived at four key things your agency can do to make firefighters WANT to go to rehab. After all, WearARMR has a saying: rehab keeps firefighters fighting fires.
If you can't, your system isn't good enough because it's relying on the people who are implementing it. "We'll always be there," is wrong, and you know it. You can't always trust that someone senior will be there because of black swans: just because it hasn't happened yet, doesn't mean it won't.
You need a scalable, repeatable, modular system that can grow and shrink with ANY incident. Small house fire? Multi-agency brush fire? Multi-day natural disaster recovery? Your rehab system should work on any of them. That's the beauty of the WearARMR system: it relies on ROLES not PEOPLE. The job gets passed from person to person; since the system is so simple to understand and we provide training with our kits, transferring care is easy. So is setting up or moving active rehab areas.
And now we're at the gut punch.
Just because nothing bad has happened before, doesn't mean it won't in the future. Hope is not a system.
Liability is real, and so is explaining to the relative of a dead firefighter that you didn't have an effective rehab system in place because... Why? What reason is good enough? You want to defend that decision in a court of law?
How could you, without a doubt, PROVE that rehab was done properly? With proper training, record-keeping, and systems that align with national guidelines. With WearARMR.